Privacy & Security

X Bajj's Privacy Policy — Your data is safe with us

Find out how your personal information is collected, stored, and protected on X Bajj — all explained in plain language. Your trust is our most valued asset.

Last Updated: January 2026

Why X Bajj Needs Your Information Secure?

The Core Pillars of Our Privacy Protection

Encrypted Storage

All your personal and financial information is protected with SSL/TLS encryption, keeping your data safe from unauthorized access.

No Sale of Data

X Bajj never sells your personal information to third parties. Your privacy is our commitment.

Your Controls

You can request to view, correct, or delete your personal information at any time.

Secure Payments

Payment information is stored separately on encrypted servers. Card and mobile banking details are never logged.

Marketing Preferences

You can stop receiving promotional messages at any time. We do not send spam.

Transparent Policy

What information we collect, why we collect it, and how we use it — everything is clearly explained on this page.

In brief: X Bajj takes your privacy seriously. We only collect information necessary to provide our services and will never sell your data.

1 Introduction

Welcome to X Bajj. This Privacy Policy explains what personal information we collect, when and why we collect it, and how it is managed.

X Bajj is a popular online betting and gaming platform in Bangladesh, trusted by millions of Bangladeshis for their entertainment. Earning and maintaining that trust is our top priority.

This Privacy Policy applies to the X Bajj website, mobile app, and all digital services. By using our services, you are considered to have accepted this policy.

This Privacy Policy was originally written in Bengali for the convenience of our Bangladeshi users. In the event of any legal interpretation, the English version shall take precedence.

2 What Information We Collect

X Bajj collects information from a variety of sources. Full details are provided below:

What you provide directly

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket numbers, etc.)
  • Messages and complaints sent to customer support

Automatically Collected Information

Data Type Why It's Collected
IP Address Geo-location Verification & Security Checks
Device Information Platform Optimization & Fraud Prevention
Browser Type Service Improvement
Betting History Account Management & Responsible Gaming
Login Time & Date Security Monitoring
Cookie Data Improving User Experience

3 How We Use Your Information

X Bajj uses your information only for specific, legitimate purposes. Your data is used for the following:

  • Account Management: To complete registration, login, and account verification processes.
  • Payment Processing: To process deposits and complete withdrawals.
  • KYC Verification: To verify your age and identity — this is a legal requirement.
  • Customer Support: To resolve your issues and answer your questions.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Responsible Gaming: To identify unusual betting patterns and offer timely assistance.
  • Promotional Messages: To inform you about offers and bonuses (you can opt out at any time).
  • Service Improvement: To improve platform quality and overall user experience.

What we don't do: X Bajj never sells your information to advertisers, shares it with unauthorized third parties, or uses it for marketing purposes without your consent.

4 Data Sharing & Disclosure

X Bajj may share your information with certain third parties in limited circumstances, as outlined below:

Trusted Service Providers

Limited data may be shared with trusted partners for payment processing, identity verification, and technical services. These partners are held to the same privacy standards as we are.

Legal Obligations

We may be required to disclose information under court orders, lawful requests from law enforcement, or national security requirements. Any such disclosure will always be made within the applicable legal framework.

Business Changes

In the event of a business restructuring, merger, or acquisition, your information may be transferred to the new entity. You will be notified in advance if this occurs.

Outside of the cases listed above, X Bajj does not share your information with anyone. No third party can access your personal details without your consent.

5 Cookies Policy

The X Bajj website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

Cookies We Use

  • Essential Cookies: To maintain your login session and ensure account security. These cannot be disabled.
  • Performance Cookies: To analyze site usage and make improvements.
  • Functionality Cookies: To remember your preferences and language settings.
  • Marketing Cookies: To show you relevant offers (you can opt out).

Cookies can be managed through your browser settings, though some features may become limited as a result.

6 Data Protection Methods

X Bajj uses industry-leading technology and best practices to keep your data secure.

  • SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • Firewall: Advanced network firewalls prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Penetration testing conducted by independent security experts.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Data Backup: Regular backups are maintained in secure locations.

No system on the internet is 100% secure. In the event of a security breach, X Bajj will promptly notify affected users and take the necessary steps to address it.

7 Data Retention Period

X Bajj does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as your account remains active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Customer Support Chat: 2 years.
  • Log Files: 90 days.

Once the designated retention period ends, data is securely deleted or anonymized.

8 Your Rights

You have a number of rights regarding your personal information held by X Bajj.

Right to Access

You have the right to know what personal information we hold about you.

Right to Rectification

You can request corrections to any information that is inaccurate or out of date.

Right to Erasure

You can request that your data be deleted under certain conditions.

Right to Object to Processing

You can object to your data being used for specific purposes.

Data Portability

You can download a copy of your data or transfer it to another service.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise these rights, support@xbajj.imEmail us or reach out via live chat.

9 Children's Privacy

X Bajj is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If you believe a minor has registered on X Bajj, please notify us immediately at support@xbajj.imand we will delete that account along with all associated data.

10 Policy Updates

X Bajj may update this Privacy Policy from time to time. When changes are made, we will:

  • We will note the date of any new updates on this page.
  • Notifications will be sent via the app or website for any significant changes.
  • An SMS may be sent to your registered mobile number for major changes.

Continuing to use the platform after any changes are made will be treated as acceptance of the updated policy. We recommend checking this page regularly to stay informed.

11 Contact Us

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

  • Email: support@xbajj.im
  • Live Chat: Click the chat button on the website or app
  • Support Hours: 24 hours a day, 7 days a week

We aim to respond to your request within 30 business days of receipt.

Responsible Gaming Reminder: X Bajj is strictly for users aged 18 and above. If you need help, visit Responsible Gaming section.

Bet Safely On X Bajj

Your data is secure, your privacy is guaranteed. Join X Bajj today and enjoy a safe betting experience.

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